Service Description
Base Engine provides automated enterprise email ingestion, financial data extraction (including tax invoices, Tax Registration Numbers (TRN) and VAT), and authorized outbound communication services for commercial enterprises.
Authorized Use & Corporate Obligations
By accessing or using the platform, you represent, warrant and agree that:
- You are an authorized representative of your organization with full legal authority to connect designated company mailboxes.
- You will not use the Service for any unlawful activity, spamming, bulk unsolicited marketing, or in violation of applicable telecommunications laws and data regulations.
- You will maintain the confidentiality and security of your corporate API credentials, client secrets and access tokens at all times.
Email Access & Google API Compliance
Our access to Google user data is governed by our Privacy Policy and the Google API Services User Data Policy.
Limited scope principle. We only request and access data necessary to provide invoice extraction, notification dispatch, automated synchronization, and user-authorized email draft creation and sending. We do not sell user data, use data for advertising, or use private emails to train general AI models.
Availability & Support
We endeavor to provide continuous service availability. Scheduled maintenance or upgrades may occur with advance notice. Enterprise technical support is available at info@baseengine.ae.
Termination & Disconnection
- Voluntary mailbox disconnection: you may disconnect any connected mailbox at any time directly through the Base Engine dashboard, instantly halting all data synchronization.
- Account cancellation: you may request complete account termination and permanent purge of stored data, completed within 7 business days.
- Suspension: we may suspend or restrict accounts that violate acceptable use policies, fail to settle service invoices, or cause security vulnerabilities to the platform or underlying API integrations.